Shipping Rates

  • Eagle One products purchased online through www.eagleone.com can be shipped to US residents only excluding Hawaii and Alaska.
  • Eagle One branded products are shipped UPS Ground unless quantity purchased required an LTL carrier.
  • Eagle One will ship UPS Ground orders within 48 hours of order receipt. LTL orders will ship within 7 business days.
  • Eagle One will notify customer via email of the shipping date and UPS tracking information. Email must be provided at time of order.
  • If product ordered is not available, customer will be notified if order will not ship within 5 business days
  • Purchase Freight
    Up to - $19.99 $7.00
    $20 - $49.99 $8.00
    $50 - $79.99 $9.00
    $80 - $99.99 $10.00
    Over $100 10% of Total

    Return Policy:

    Eagle One branded products

    Limited Warranty

    Eagle One warrants Eagle One branded products against defects in material or workmanship for thirty (30) days from the date of purchase. This warranty is valid only for the original purchaser with a proof of purchase that clearly shows the purchase date.

    Limitations and Exclusions

    Returns of Defective Products. All claims under the warranty must be made within forty five (45) days from the date of purchase by calling an Eagle One Customer Service Representative (1-800-347-2439). Once the return of the defective products is authorized by an Eagle One Customer Service Representative, such returns must be shipped prepaid via UPS Ground with a Returned Goods Authorization Number (RGA) marked clearly on the outside of the shipping container. Replacement product or a refund check (as determined by Eagle One), together with a check for 100% reimbursement of return shipping costs, will be shipped by Eagle One F.O.B. destination.

    The return shipping address is:

    Valvoline / Eagle One
    2925 McCracken
    Hernando, MS 38632

    Time Limit for Claims. All claims under the warranty provided herein must be made within forty five (45) days from the date of the purchase of the product. Failure to notify Eagle One of a warranted defect within forty five (45) days of the product purchase voids Eagle One’s obligations hereunder.

    Replacement Only. Eagle One’s obligations under this warranty are limited solely to (i) the replacement of product proven to be defective with a like or equivalent product or (ii) a refund to the original purchaser for the purchase price of the product proven to be defective. Choice of replacement or refund shall be made by Eagle One at its sole discretion.

    Exclusions/Disclaimers THE WARRANTY PROVIDED HEREIN IS FOR REPLACEMENT OR REFUND OF PURCHASE PRICE ONLY. Eagle One shall not be liable for any loss, cost, damage, or expense of any kind arising out of a breach of the warranty. Further, Eagle One shall not be liable for any incidental, consequential, exemplary, special, or punitive damages, nor for any loss of revenue, profit or use, arising out of a breach of this warranty. In no event will Eagle One be liable for any amount greater than the replacement of a defective product or the purchase price of the defective product. The warranty provided herein does not cover charges for labor or other direct or indirect costs incurred in the replacement of product. The disclaimers of liability included herein shall remain in effect and shall continue to be enforceable in the event that any remedy herein shall fail of its essential purpose. Some states may not allow the exclusion or limitation of incidental or consequential damages, so that exclusion may not apply to you. This Limited Warranty gives you certain legal rights. You may have other rights that vary from state to state.

    The warranty provided herein shall be void and of no effect in the event that (a) the product has been subjected to misuse, neglect or accident; (b) modifications are made to the product; or (c) the product is not handled in compliance with the manufacturer’s printed instructions & MSDS.

    DISCLAIMERS OF WARRANTIES.EXCEPT FOR THE LIMITED WARRANTY SET FORTH ABOVE, EAGLE ONE MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO ANY EAGLE ONE PRODUCT – WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE – INCLUDING, WITHOUT LIMITATION, ANY: (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY. No person or entity is authorized to bind Eagle One to any other warranty, obligation or liability for any Eagle One product.